RETURNS POLICY

At OpenOffice, we are committed to providing our customers with exceptional support for our return services. To ensure satisfaction with all purchases, we offer a 30-day product guarantee.

Return Policy Details

  1. 30-Day Guarantee: Most new, unopened items can be returned within 30 days of delivery. Customers will receive a full refund of the purchase amount, minus shipping costs/ service fee.

  2. Incorrect or Defective Items: If an error was made on our part (e.g., an incorrect or defective item), OpenOffice will cover the return shipping. Additionally, customers may request a replacement, and we will cover the cost of return shipping for the incorrect item and send the correct item with upgraded shipping at no extra charge.

  3. Refund Timeline: Refunds are processed within 2-4 weeks. This period includes transit time, authorization checks, and payment processing. Refunds will be issued only to the original method of payment.

  4. How to Initiate a Return: To start a return, please contact us at [email protected]. We will notify you by email once your returned item has been received and processed.

Specific Return Policies

Thank you for choosing OpenOffice. Our team is here to support you with any questions regarding our return process.